Uganda launches Online Business Registration System to transform business registration

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The Ministry of Information Communication Technology and National Guidance (MoICT&NG) is proud to announce the launch of the Online Business Registration System (OBRS), www.obrs.ursb.go.ug, developed for the Uganda Registration Services Bureau (URSB) with funding from the Government of Uganda. The OBRS is set to revolutionize the business registration process, making it easier and more efficient for entrepreneurs to start and manage their businesses.

The OBRS is a cutting-edge enterprise platform that provides seamless access to online business registration, insolvency practice, and management services. It streamlines business facilitation processes, reduces the time and effort required for new businesses to register, improves regulatory oversight by the Government, and provides the private sector with access to vital business information to aid in investment decisions. By improving the competitiveness of the investment environment, the OBRS is expected to drive significant economic growth in Uganda.

During her remarks, the permanent secretary- Dr. Aminah Zawedde said, “Entrepreneurs and business owners can now access registration services anytime, anywhere, with just a few clicks. The OBRS offers a user-friendly platform that simplifies procedures and removes barriers to entry, paving the way for increased business formalization and economic participation in Uganda.” 

Ntale Mustapher- Director Business registration shared that, “since OBRS’ go-live less than a year ago, the OBRS has registered over 36,885 businesses and 83,966 companies. Additionally, the platform has processed 509,368 documents, with total Non-tax revenue (NTR) collections to a tune of UGX 90,033,341,251, demonstrating its efficiency and effectiveness in transforming the business registration landscape in Uganda.” This not only enhances regulatory oversight but also provides the private sector with access to critical business information, further improving the competitiveness of the investment environment.

The OBRS has created employment opportunities, with over 20 developers, 30 data clean-up clerks, and 92 officers on standby to respond to client requests. With the OBRS, URSB clients nationwide can create accounts through the client portal, make applications, and receive real-time feedback on their applications. URSB staff and registrars can now receive and process applications online, providing feedback to applicants without the need for direct client interaction. This customer-centric approach aims to transform URSB into a modern, efficient, and customer-driven enterprise.

The Registrar General of URSB, Mercy Kainobwisho thanked the Ministry of ICT & National Guidance through Dr. Aminah Zawedde for responding positively to their request for support in developing an efficient system to accelerate business registration and monitoring at URSB.