What the department does

The Research and Development department works closely with the E-Services department under the ICT Services directorate. The department is responsible for the following; 

  1. Provide ICT Capacity Building for cadres across MDAs in government
  2. Provide support to Business Process Outsourcing/IT Enabled Services (BPO/ITES) centres across the country
  3. Coordination implementation of the innovation fund under the National ICT Initiatives Support Programme (NIISP)
  4. Liaise between the Ministry and regional ICT hubs & private hubs and the Uganda Institute of Information and Communication Technology
  5. Support MDAs in as part of the the digital transformation agenda to automate services across all sectors in government 

Some of our achievements

Supported innovators between 2017-22
MDAs supported to roll out e-government systems
Regional and private innovation hubs supported
Locally developed systems deployed across Goverment
  • Development of internal modules, maintenance and operationalization of the Parish Development Management InformationSystem (PDMIS)
  • Supported the development and rollout of the Electronic Records and Document management Information System (EDRMS) across Government
  • Provided support for the development and deployment of the Electronic Government Procurement system (EGP) in all MDAs
  • Supported deployment of Government Assets Management Information System (GAMIS)

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