The Ministry has recently Drafted National Business Process Outsourcing (BPO) Policy for public review and feedback. This policy aims to provide a roadmap for the growth and development of the BPO industry in the country, creating job opportunities and driving economic growth.
BPO refers to the practice of outsourcing specific business functions to third-party service providers. These functions can include customer service, technical support, data entry, and more. BPO has become a crucial component of many businesses, allowing them to focus on their core competencies while outsourcing non-core tasks to specialized service providers.
Your feedback on the Draft National BPO Policy is essential to ensure that the policy addresses the needs of all stakeholders and promotes sustainable growth in the industry. We invite you to review the policy and share your thoughts, suggestions, and comments. Together, we can help shape the future of the BPO industry in our country.