Business Process Outsourcing

Positioning Uganda as Africa’s Premier Outsourcing Destination Uganda is rapidly emerging as a top BPO destination in Africa, driven by government-led digital transformation initiatives and an increasing demand for outsourced services. With the National BPO Policy targeting the creation of 100,000 jobs, the sector is poised to become a key driver of employment and economic growth.

The Ministry of ICT and National Guidance, in collaboration with key stakeholders, is advancing Uganda’s BPO agenda by fostering a business-friendly environment, investing in digital infrastructure, and supporting local and international investors.