Communication
ICT Ministry Holds General Staff Meeting to Strengthen Performance
The Minister of ICT and National Guidance, Rt. Hon. Justine Kasule Lumumba, has called upon Ministry staff to strengthen accountability, professionalism and teamwork to improve service delivery and advance Uganda's digital transformation agenda.
Speaking at the Ministry's General Staff Meeting on Wednesday, 14th October 2026, at the Ministry Headquarters in Kampala, the Minister urged staff to take ownership of their responsibilities and focus on delivering results that make a difference in Ugandans' lives.
The meeting brought together the Permanent Secretary, Dr. Aminah Zawedde, the Under Secretary, Hajjat Sophia Nantongo, Heads of Department and staff from the Ministry's technical, administrative and support functions. It gave staff an opportunity to interact with the new political leadership, discuss institutional priorities, and share ideas on improving performance.
"Every staff here contributes to the success of this Government," the Minister said, reminding officers that their work in policy development, communication, innovation and digital transformation supports government operations across the country.
She called upon Heads of Department to provide effective leadership, set clear performance targets and ensure responsible use of public resources.
"Give us the opportunity to judge you by the results," she said, emphasising the importance of measurable achievements.
The Minister highlighted the Ministry's role in implementing the Fourth National Development Plan (NDP IV) and Government's Tenfold Growth Strategy. She noted that technology is essential to improving productivity, creating opportunities for young people and supporting growth across different sectors of the economy.
She called for greater investment in digital skills, Artificial Intelligence and innovation, including efforts to strengthen support for innovators across the country's sub-regions.
On digital government, the Minister emphasised the need for better coordination of ICT systems across Ministries, Departments and Agencies (MDAs). She called for an assessment of existing systems to identify those that need improvement or upgrades to support efficient public service delivery.
Turning to government communication, she challenged communication officers to become more proactive in informing citizens about government programmes and achievements. She emphasised the importance of providing timely information to political leaders, responding to emerging public concerns and using different communication platforms, including local-language media, to reach wider audiences.
The Minister also identified developing a National Guidance Policy and supporting legal framework as a priority over the next three years to strengthen the Ministry's National Guidance mandate.
Earlier, the Permanent Secretary, Dr. Aminah Zawedde, welcomed the Minister and highlighted the Ministry's growing responsibilities in supporting government programmes. "Our mandate affects how citizens receive information, how they use technology, and how they access services," she said.
Dr. Zawedde highlighted achievements in coordinating government communication, conducting National Guidance campaigns, supporting the digitisation of public services and promoting innovation. She cited the digitisation of the Parish Development Model (PDM) as one example of the Ministry's contribution to improving service delivery.
She also emphasised the need to continuously strengthen the Ministry's technical capacity to meet its expanding responsibilities and appreciated all departments' contributions to delivering its mandate.
During the interactive session, representatives of different staff categories shared their experiences and proposed ways to improve professional development, working conditions, staff welfare and access to essential work tools.
The Minister welcomed their feedback and committed to working with management to progressively improve the working environment. She encouraged staff to embrace continuous learning, make better use of technology and participate in workplace wellness activities. She also reminded officers that professionalism extends beyond technical competence to include personal presentation, respect for colleagues and responsible conduct.
As the meeting drew to a close, the Minister encouraged staff to embrace a fresh start and work together towards achieving the Ministry's priorities. "Today we open a blank page and begin writing something very good and important, useful for this country," she said.
In her closing remarks, Dr. Zawedde thanked the Minister for her guidance and assured her of the staff's commitment to putting the discussions into practice. The meeting concluded with a shared commitment to strengthening institutional performance and delivering better services to Ugandans.
Speaking at the Ministry's General Staff Meeting on Wednesday, 14th October 2026, at the Ministry Headquarters in Kampala, the Minister urged staff to take ownership of their responsibilities and focus on delivering results that make a difference in Ugandans' lives.
The meeting brought together the Permanent Secretary, Dr. Aminah Zawedde, the Under Secretary, Hajjat Sophia Nantongo, Heads of Department and staff from the Ministry's technical, administrative and support functions. It gave staff an opportunity to interact with the new political leadership, discuss institutional priorities, and share ideas on improving performance.
"Every staff here contributes to the success of this Government," the Minister said, reminding officers that their work in policy development, communication, innovation and digital transformation supports government operations across the country.
She called upon Heads of Department to provide effective leadership, set clear performance targets and ensure responsible use of public resources.
"Give us the opportunity to judge you by the results," she said, emphasising the importance of measurable achievements.
The Minister highlighted the Ministry's role in implementing the Fourth National Development Plan (NDP IV) and Government's Tenfold Growth Strategy. She noted that technology is essential to improving productivity, creating opportunities for young people and supporting growth across different sectors of the economy.
She called for greater investment in digital skills, Artificial Intelligence and innovation, including efforts to strengthen support for innovators across the country's sub-regions.
On digital government, the Minister emphasised the need for better coordination of ICT systems across Ministries, Departments and Agencies (MDAs). She called for an assessment of existing systems to identify those that need improvement or upgrades to support efficient public service delivery.
Turning to government communication, she challenged communication officers to become more proactive in informing citizens about government programmes and achievements. She emphasised the importance of providing timely information to political leaders, responding to emerging public concerns and using different communication platforms, including local-language media, to reach wider audiences.
The Minister also identified developing a National Guidance Policy and supporting legal framework as a priority over the next three years to strengthen the Ministry's National Guidance mandate.
Earlier, the Permanent Secretary, Dr. Aminah Zawedde, welcomed the Minister and highlighted the Ministry's growing responsibilities in supporting government programmes. "Our mandate affects how citizens receive information, how they use technology, and how they access services," she said.
Dr. Zawedde highlighted achievements in coordinating government communication, conducting National Guidance campaigns, supporting the digitisation of public services and promoting innovation. She cited the digitisation of the Parish Development Model (PDM) as one example of the Ministry's contribution to improving service delivery.
She also emphasised the need to continuously strengthen the Ministry's technical capacity to meet its expanding responsibilities and appreciated all departments' contributions to delivering its mandate.
During the interactive session, representatives of different staff categories shared their experiences and proposed ways to improve professional development, working conditions, staff welfare and access to essential work tools.
The Minister welcomed their feedback and committed to working with management to progressively improve the working environment. She encouraged staff to embrace continuous learning, make better use of technology and participate in workplace wellness activities. She also reminded officers that professionalism extends beyond technical competence to include personal presentation, respect for colleagues and responsible conduct.
As the meeting drew to a close, the Minister encouraged staff to embrace a fresh start and work together towards achieving the Ministry's priorities. "Today we open a blank page and begin writing something very good and important, useful for this country," she said.
In her closing remarks, Dr. Zawedde thanked the Minister for her guidance and assured her of the staff's commitment to putting the discussions into practice. The meeting concluded with a shared commitment to strengthening institutional performance and delivering better services to Ugandans.
The author is a Communications Officer at the Ministry of ICT & National Guidance.
