An Open Government Initiative

The Government of Uganda under the initiative of the Ministry of ICT & National Guidance established a primary contact Center for citizens to enhance the monitoring of service delivery and provide a channel for feedback and suggestions from citizens.We encourage open governance through awareness of public services.

Why our work matters

GCIC provides timely, cost-effective and data driven communication between Government and Citizens to enable service delivery, policy formulation, and citizen participation in governance. Listening to citizens yields better and effective delivery of services and creates more transparency and accountability.


To become the leading public agency in enhancing interaction between government and citizens.


GCIC’s strategic mission is to provide timely, cost effective, and data driven communication between Government and its citizens through mainstream media and online communication channels.

Contact us

Dedicated to improve service delivery
General Inquiries
Call: 900 (Toll Free)

Head, GCIC

Awel Uwihanganye,
+256-414-236262 ext:1082

Manager, GCIC

Duncan Abigaba,

Principal Media Specialist

Robert Sharp Mugabe,

Close Menu